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Xbox Windows PC to Xbox Console Account Syncing
SUMMARY OF THE ISSUE: Months of money and game progress lost
PLATFORM: Xbox PC / Xbox One X
STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Okay so I just want to make a complaint about the way you guys handled the Xbox Windows vs Console game mode, because I’ve been playing on PC game pass for nearly a year and have made multiple purchases and a lot of progress in my game play only to buy a Xbox Console & update my game pass to ultimate and find out that I simply can’t log into this game with the same account. So all that money and all that progress were just wasted. Since encountering this problem I’ve read multiple people speak out about the same thing - which is a completely unfair situation for your players. I truly hope you guys see this and fix it for everybody who’ve been experiencing the same problem. It doesn’t matter that one is the Windows version and the other the Console - because it simply doesn’t make sense. If it’s possible to have the same game play with people playing from either device, it should all be the same thing!