Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Killer customizations tab not loading cosmetics

xpunkster
xpunkster Member Posts: 5

SUMMARY OF THE ISSUE: Customizations tab is broken, not loading cosmetics for head/body/weapon.

PLATFORM: PC (steam)

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

  • Select Play→Killer from main menu
  • Select any killer
  • Select "customizations" for that killer. Shows no customizations available

VIDEO: https://imgur.com/a/G08l96X

PLAYER LOGS:

  • Player logs are required from PC players only.

2
2 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • xpunkster
    xpunkster Member Posts: 5

    Just checked survivor, and it's having the same issue there too. It will either load a few cosmetics or none at all.

  • Wezqu
    Wezqu Member Posts: 106

    You most likely have filters on there is button next to the search bar in the inventory. Press that and chose only owned and it should show your owned items.