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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.
http://dbd.game/killswitch
http://dbd.game/killswitch
Can’t load the game.
fenfoxlilly
Member Posts: 1
SUMMARY OF THE ISSUE: Every time I try to load the game it loads it gets to the window saying “Waiting for game…” and then crashes with the code:
Fatal Error: [File:D:\Jenkins\Gelato_REL\Engine\Source\Runtime\D3D12RHI\Private\D3D12Utill.cpp] [Line:1215] CurrentQueue.Fence.D3DFence→GetCompletedValue() failed at D:\Jenkins\Gelato_Rel\Engine\Source\Runtime\D3D12Submission.cpp:943 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG
Please tell me what I have to do to fix it
PLATFORM: Steam Pc
STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: 1. Click on icon/ launch from Steam. 2. Wait for EasyAntiCheat to initialize and load. 3. Once its says “Waiting for Game…” it will crash after a minute.
VIDEO:
PLAYER LOGS:
- Player logs are required from PC players only.
Post edited by BoxGhost on
1
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