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Lost 11 levels off of my pyramidhead’s blood web after leveling up

Nakatita
Nakatita Member Posts: 1
edited December 2024 in Bug Reporting

SUMMARY OF THE ISSUE: my pyramidhead went from level 40 to level 29 after my blood web bugged out

PLATFORM: PC, steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: finished a match as a survivor, went ahead to spend my BP on a killer (pyramidhead), was level 40, I use the auto-level up blood web thing and then it bugs out with “there was an error while processing your blood web”, after which I got kicked out into main screen, logged back in and what I see is that my pyramidhead is now level 29 as he was multiple hours ago.

VIDEO: https://streamable.com/q13qhg

PLAYER LOGS:

Post edited by BoxGhost on
2
2 votes

Declined · Last Updated

This looks like an account issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

Comments

  • stanheights
    stanheights Member Posts: 23

    This is happening to a lot of people and not refunding the bloodpoints. If you look at the other people reporting this, all the posts are getting declined by mods. I just went ahead and emailed BHVR myself since this bug isn’t going to get relayed to them otherwise.

This discussion has been closed.