To make a bug report please head over to: https://app.betahub.io/projects/pr-5642738318
Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
Interested in volunteering to help moderate for the Forums? Please fill out an application here: https://dbd.game/moderator-application
Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

2 "Server connection error: Some social features may be unavailable."

jjthejetplane3
jjthejetplane3 Member Posts: 67
edited December 2024 in Bug Reporting

SUMMARY OF THE ISSUE: Anytime trying to access friend list, join a friend, or they try to join me I get the error

"Server connection error: Some social features may be unavailable."

When I restart my PC or game and I am quick enough, I am able to join a friend and ready up. I manage to play a full match. However after the match I am kicked from lobby and then unable to access friends list or join match's to anyone on my friends list. They are unable to join me. I am however, still able to join public matches.

In the short time I am able to join a lobby with a friend, If we do not "ready up", I am kicked from the friends lobby after a minute.

PLATFORM: PC Steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

1.Turn on computer

2. Open Steam

3. Click on Library

4. Click on DbD

5. Click "Play"

6. Wait for DbD to open

7. Get to Title Screen

8. Click on "Play" or "Play Event" (does not matter both have the issue)

9. Click on "Survivor"

10. Get into Prelobby

11. Click on "+" plus sign next to character to invite a friend or "Friends" at bottom left of screen.

12. Error message " Connection Lost: Server Connection Error: Some social features may be unavailable."

13. Click "ok"

14. Click on any person on friend list.

15. Click "Join Lobby" or "Invite to Party"

16. Error message " Connection Lost: Server Connection Error: Some social features may be unavailable."

This issue was addressed back in February by another user and has not been updated since. So here is a detailed description on what exactly is going on.

VIDEO:

image.png

PLAYER LOGS:

  • Player logs are required from PC players only.
1
1 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review