Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Kill Switch update: The issue affecting Baermar Uraz's Ugly Sweater has been fixed and the cosmetic has been reenabled in all queues with this update.

Hound mask removed from my account on The Huntress

TerminatorTTV01
TerminatorTTV01 Member Posts: 1
edited 7:58AM in Bug Reporting

SUMMARY OF THE ISSUE:I have been using the hound mask on huntress for a while now and when I logged in today the mask was missing and now the game is saying I don't even own it.

PLATFORM:Xbox

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: When I logged on to the game today I switched my killer from The Nightmare to The Huntress and noticed that I wasn't wearing the hound mask, I took off the owned filter in the customization tab and the game is now saying that I do not even own the mask

VIDEO:

Screenshot_20250130_005130_Twitch.jpg

Thus was from a twitch VOD of mine 2 weeks ago.

17382163836118325450593675010987.jpg

This is my customization tab currently.

PLAYER LOGS:

  • Player logs are required from PC players only.

Post edited by BoxGhost at
2
2 votes

Duplicate · Last Updated

This issue has already been reported, you can upvote it and comment here: https://forums.bhvr.com/dead-by-daylight/discussion/437604/nurse-pumpkin-head-cosmetic-disabled#latest

Comments

  • TTVitz_boon
    TTVitz_boon Member Posts: 1

    Same thing with me. I don't even see it in the store or anywhere else. its like it never existed. It was ever since The Nightmare update.

This discussion has been closed.