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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

http://dbd.game/killswitch

BRIEF DESCRIPTION OF BUG

Spencesational
Spencesational Member Posts: 8
edited February 9 in Bug Reporting

SUMMARY OF THE ISSUE: Error Code 8,012

PLATFORM: PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

I have tried to play the game tonight. I have logged in around four or five times and am getting this error which I believe is an internet issue. My internet is fine and I have done a speed test which is giving me the 63mb/s I should be getting. I have also tried other games which work fine. I have turned my PS5 off and on again and have restarted but am still getting the same issue.

'NO NETWORK CONNECTION'

In order to access this content, a network connection is required.

Provider ID: Press here to display your provider ID'

When I press it, this comes up with a load of numbers and then it says exactly the same as above apart from:

'Player ID: Press here to display your CloudID'

Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

Hi there! Please follow the provided template for Bug Reporting as this will help us determine the issue you are experiencing better. Please include gamelogs, videos or screenshots of the issue. Thank you!

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