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Game crashes soon after starting up

spidercat
spidercat Member Posts: 1
in Ask the Community

Can anyone help me? My game crashes shortly after I boot it up. I can queue up and complete a few bloodweb levels, but the game will crash within about a minute.

The error message is:

Fatal error: [File:D:\Jenkins\Icecream_HF2\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 1215] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at D:\Jenkins\Icecream_HF2\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:943 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67314548 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67122310 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67168665 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67184128 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 67208639 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 61080039 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 61055409 bytes

kernel32 {0x0000000000000000} + 95092 bytes

ntdll {0x0000000000000000} + 314513 bytes


Platform: PC

Device Specifications: Windows 10 Pro, Version 22H2, OS Build 19045.5737, 32.0 GB RAM, Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz, 64-bit operating system, x64-based processor, HDD, Graphics Card: NVIDIA GeForce GTX 780

Answers

  • Moroka
    Moroka Member Posts: 1

    I have the same problem. Someone told to write -force -dx11 in the launch parameters, but it does not help me