Game crashing frequently and starting to get punished by queue wait timers

satouyuki

SUMMARY OF THE ISSUE: Frequent game crashes.

PLATFORM: Windows via Steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

Assorted times when the game has crashed recently:

- while the game loads, sometimes before the first window even enters the game loading screen. More frequently crashes occur while the game is loading, before getting to the initial game menu.

- most frequent crashes are early in matches, working on the first generator as survivor, (with visionary to find them quickly,) or during the first chase as either killer or survivor. This type of crash occurs in the one to two minute range.

- occasionally late in matches, like trying to bless a totem on my way to the gate, or being hooked to die but not having hit the abandon/surrender button, or the survivors finished five gens and whoops, there goes my killer match.

• Any interaction with Windows, including taking a screenshot with the print screen key, and when I alt+tab. The game just crashed for the second time while I alt+tabbed, opened chrome, and found the right place to report a bug, because I've got a 12 minute queue penalty due to game crashes. This is crash two of today, with about a minute of actual time spent in a match so far.

The crashes are obnoxious and have deterred me some from playing, but what is really pushing me over the edge is getting a wait queue penalty, when I have left no match willingly - it is all crashes.

Since blood moon started I've played exclusively or almost exclusively, (may have had a couple of normal killer matches early on to clear out daily rituals,) blood moon matches.

That being said, the frequent crashes have been happening for weeks. I've uninstalled other programs to make space for memory, I've checked the game files for validity via the Steam function at least six times. I've gotten a laptop fan. I am under the impression that this could involve Windows fumbling the bag with others reporting alt+tab being a cause for crashes, but when the vast majority of my crashes are just when the game is being played, I don't know what to say.

Just, please. I really like your game and I just want to get to play it.

Thank you.

VIDEO:

PLAYER LOGS: I don't know - I've been sending in the little unity crash log every time there is a game crash.

• Player logs are required from PC players only.

satouyuki

I forgot to mention the game crashing while up against a cheating trapper who found and downed all of the survivors within a minute, teleporting around.