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DEDICATED SERVER IS NOT RESPONDING; DISCONNECTING

swhite79
swhite79 Member Posts: 2
edited May 18 in Bug Reporting

SUMMARY OF THE ISSUE: While playing in matches, match disconnects and gives error message-DEDICATED SERVER NOT RESPONDING; DISCONNECTING and I then get booted from the match and receive a penalty. I am now up to 3 day penalty because I continually get disconnected every time I play.

PLATFORM: Playstation 4

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: While playing in matches, match disconnects and gives error message-DEDICATED SERVER NOT RESPONDING; DISCONNECTING and I then get booted from the match and receive a penalty. I am now up to 3 day penalty because I continually get disconnected every time I play. I have emailed support and they say it is not their servers and they cannot help me further. My internet is fine and no other issues with any games.

VIDEO:

PLAYER LOGS:

  • Player logs are required from PC players only.
Post edited by BoxGhost on
3
3 votes

Fixed · Last Updated

This has been resolved. Thank you for your report!

This discussion has been closed.