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NO Rift Fragments from XP

CozyAssassin
CozyAssassin Member Posts: 17

SUMMARY OF THE ISSUE: I am not receiving ANY rift fragments from XP.

PLATFORM: Xbox

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I was getting rift fragments from XP (5 per game basically) but once I completed all of the survivor quests I stopped getting any rift fragments at all from XP. Doesn't matter how many games I play the number stays the same and I can't progress in the rift any further without doing quests. If I have an active quest I notice I get the extra 5 rift fragments that game but otherwise I don't see the number change at all. If I play killer I notice I get 5 fragments after the game but I think that's because I have killer quests left to complete. Every survivor game I play I don't get any fragments afterwards. It seems to be bugged with the quests or something. I tried to report this problem before but my post was just closed on me and I can't seem to find any official info about this, only other people on forums saying the same thing about the rift fragments being bugged (not receiving them from XP).

VIDEO: I uploaded a photo of the rift progress. That number does not change no matter how many games I play it remains at 20/100 (unless I have an active quest). I don't think I need to film a 15 min video of before and after the game. It's not something I am making up, this is a real bug. Please, a little help?

PLAYER LOGS: ****I AM NOT PLAYING ON PC****

  • Player logs are required from PC players only.
Tagged:
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12 votes

Under Review · Last Updated

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Comments

  • Supernaut
    Supernaut Member Posts: 1,547
    edited May 20

    Seeing the same thing here on PC

    edit how do I get Player Log?

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619
    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
      • If it does not open the Dead by Daylight Logs folder, it may mean that when installing Dead by Daylight you chose to save your files somewhere else and will need to check there.
    4. The file called "DeadByDaylight.log" is your log file
  • sarsaparilla
    sarsaparilla Member Posts: 4

    Same issue, also on Xbox. I have completed all the milestone rewards and I am correctly receiving rift fragments from daily quests, but not from gaining xp in matches.

  • Supernaut
    Supernaut Member Posts: 1,547
  • CozyAssassin
    CozyAssassin Member Posts: 17

    It's a bug that's triggered by completing all of the current quests. If you don't have an active quest you won't get any rift fragments from the XP you earned that game. One way to ensure you get them is to not complete one of the daily quests. The only one you can actively avoid completing is the one for unhooking a survivor but then you'd have to make sure you don't save anybody from a hook, which sucks. It feels like there may be some people doing this though as I seem to stay up on the hook (or caged/whatever) for 2 hook states or left to die more so than the last 2v8 they did in the wintertime. Here's hoping it will be fixed today! Sucks to have missed out on all those fragments, not gonna lie. Would be nice if they extend the 2v8 after messing up the first week.

  • Tartufica
    Tartufica Member Posts: 6
  • Supernaut
    Supernaut Member Posts: 1,547

    Yeah, I've kept one 2v8 and one weekly challenge and am not gaining any further rift fragments.

  • CozyAssassin
    CozyAssassin Member Posts: 17

    Tested it out again yesterday. I saved a daily quest, didn't touch a single generator as the only quest I could avoid completing was the one for repairing 1 generator. Played a few games like that and got 5 rift fragments after every game like you're supposed to. Just sucks I can't play the game normally.

    Apparently this bug happens for killers too not just survivors. If you only play killer and complete all killer quests, you'll stop getting the 5 rift fragments from XP after your games as well.

    Still no word on a fix?

  • MashedBroccoli
    MashedBroccoli Member Posts: 270

    yeah when this weeks quests came out, I decided to not so the 4 scourge hooks so I can farm some rift fragments. I wish I didn’t do the medic quest for 2 v 8 so I could play survivor but hindsights 20/20.

    Either way this bug has significantly reduced how much I’ve played the game.

  • CozyAssassin
    CozyAssassin Member Posts: 17

    I initially saved the medic quest as well but noticed I wasn't getting the 5 fragments after a game so the next day I saved a daily to try that and it worked. I think the only type of quest you can save and still get the fragments are the rift, milestone and dailies. Saving a 2v8 quest doesn't matter, so don't feel bad. lol

    This bug sucks hard though, I'm definitely not playing as much as I normally would have either and I LOVE the 2v8 mode. *sigh*

  • MashedBroccoli
    MashedBroccoli Member Posts: 270
    edited May 22

    keeping the scourged hook quest is definitely getting me fragments for xp. So event quests don’t count, that sucks.

  • Coordi
    Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

    You should be receiving 5 Rift Fragments per 500 XP. Is this not happening at all, or are you just not seeing a notification?

  • Supernaut
    Supernaut Member Posts: 1,547

    Hi,

    I'm not getting any rift fragments. I'm checking the progress before and after the game and it's not going up.

    I've saved one weekly challenge and one 2v8 challenge, but this is still resulting in no rift fragments in 2v8 mode. :(

  • Coordi
    Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

    Not every Trial grants 500xp. Just confirming that you are playing 500xp+ worth of Trials and not receiving any increase?

  • CozyAssassin
    CozyAssassin Member Posts: 17

    Yes I know it's 500 XP. The number of rift fragments does not change at all no matter how many games I play after I've completed all survivor quests. Like I said it works fine if you have an active quest for whichever side you're playing (killer or survivor) but once you finish them you no longer receive any rift fragments at all from XP.

  • Coordi
    Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

    Thanks for clarifying; I will pass this along to the team!

  • CozyAssassin
    CozyAssassin Member Posts: 17

    Thank you!! It sucks not to be able to level up the rift at all from XP.

  • MashedBroccoli
    MashedBroccoli Member Posts: 270
    edited May 22

    i’ve went from player level 70 to 75 without getting any fragments until the next days dailys when i recieved 50

  • Ganjer420
    Ganjer420 Member Posts: 2

    Just wanted to say I am also experiencing this. Several player levels worth of xp and zero rift progress when no quest are available.

  • Coordi
    Coordi Member, Administrator, Mod, Co-ordinator Posts: 2,173

    We have updated QA with the new information and it is fully under review. Thanks everyone for the help!

  • xXsmalleyeXx
    xXsmalleyeXx Member Posts: 6
    edited May 24

    OMG!! Just notice when play many hour!! I have same issue don't get any rift score further both of 1v4 2v8 as survival. per 500xp don't get any score or level up XP change not get any rift. Just do fine only complete quest from killer left. lose many hour play to farm Rift level SO SAD!!

  • Science_Guy
    Science_Guy Member Posts: 2,073

    FWIW, I haven't done the 2v8 medic quest and I also have this issue, so even that might not have spared you.

  • Supernaut
    Supernaut Member Posts: 1,547

    Kind of really hoping we get the shards backdated…. what are the chances?

  • ksignum
    ksignum Member Posts: 5

    Update: As of today's 8.7.2 Hotfix, even having an active Quest (tested with the 2v8 Quest: Play 1 Game as Guide) no longer enables you to gain your normal Fragments per XP.

    Please tend to this issue soon, it's very frustrating.

  • MashedBroccoli
    MashedBroccoli Member Posts: 270
  • SAWII
    SAWII Member Posts: 335

    If you queue up as a class other than guide, then it isn’t considered an active quest.

  • CozyAssassin
    CozyAssassin Member Posts: 17

    Only thing I've found that works for sure is to save a daily quest. I had one for 3 gen skill checks and just avoided it by T bagging gens to death. It sucks but at least you get the fragments you're supposed to be getting after a match.

    If anyone is wondering this bug is still happening as of today (Monday), so save a daily quest if you want to get your fragments. Can't believe 2v8 is almost over and this was never fixed.

  • CloudSurfer
    CloudSurfer Member Posts: 1

    Same issue only if i have daily quests left i get the rift fragments. I have not done the killer milestone quests but it still don't give me rift fragments when I play survivor. This is so wrong playing the game and see no raise up on rift. Hopefully it get's fixed soon, been long enough.

  • CozyAssassin
    CozyAssassin Member Posts: 17
    edited May 29

    The quest I had to save today was healing 1 health state so I couldn't heal anybody. I'm sure people thought I was an arse but it's really not my fault. 10 fragments now (with the double XP) per game is too hard to pass up. Really wish this was fixed already though. 2v8 is my favourite mode and not getting rift fragments from XP really discouraged me from playing as much as I would have liked to. I hope they make 2v8 permanent in the future, those who don't like it can always keep playing 1v4.

  • Autokirby1up
    Autokirby1up Member Posts: 17

    same issue on my end. finished a quest that gave me 85 rift shards and earned 1400xp. my rift shards only went up by 85 with no signs of the 10 or so unmarked shards I should've gotten from the xp.

  • CakeDuty
    CakeDuty Member Posts: 1,065

    I really hope they go back and give us our missing Rift Shards.. I'm probably missing out on like 10 levels, because I played a lot of 2v8

  • sarsaparilla
    sarsaparilla Member Posts: 4
    edited May 30

    I randomly got 15 frags today after a match, even with no active quests, where I played as Ada (usually I play original characters). Other than that I have not received a single fragment for xp when I have no active quests.

    Edit: Well... After that Ada game, I'm now getting the expected fragment gain from xp on other games. Weird.

  • CozyAssassin
    CozyAssassin Member Posts: 17

    Seems to be fixed after 2v8 ended. Wondering if they did it on purpose so we wouldn't finish the rift too fast.