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Weekly Developer Choice bundle purchase keeps failing

Lunalaria
Lunalaria Member Posts: 6
edited May 25 in Bug Reporting

PLATFORM: X Box and Switch

I have both the singularity skin and the drone charm, the updated price is 759 auric cells. I have tried to purchase on both the Xbox and the switch, both just say purchase failed

Post edited by BoxGhost on
3
3 votes

Declined · Last Updated

Hi there! Please follow the provided template for Bug Reporting as this will help us determine the issue you are experiencing better. Please include gamelogs, videos or screenshots of the issue. Thank you!

Comments

  • Leafe
    Leafe Member Posts: 1

    I'm experiencing the same issue on PC (Steam). I own the Singularity skin, Blood Moon charm, and Drone Killer Prototype charm. I am trying to purchase the Skull Merchant skin and Broken Mask charm. The adjusted price is 720 Auric Cells, and I have more than enough to complete the transaction. Every time I attempt to make the purchase, I get the following message:

    PURCHASE FAILED

    The purchase has failed. If you have been charged for this purchase, please reach out to us at https://support.deadbydaylight.com/hc/en.

    Please note that I am NOT being charged Auric Cells for the attempted purchases and that they are remaining in my wallet.

    20250523070932_1.jpg
  • heatherzzz
    heatherzzz Member Posts: 1

    I'm really hoping this will be fixed :( my adjusted price is only 30 cells and I've tried to purchase it every day since it was added to the store - I just want the drone charm and I'm worried it'll be gone before I can even get it :(

  • EternalRique
    EternalRique Member Posts: 152

    I'm having this issue as well!! I hope they fix it before the bundle is gone.

This discussion has been closed.