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Not receiving certain deep rift cosmetics

Bobcat777
Bobcat777 Member Posts: 2
edited May 28 in Bug Reporting

SUMMARY OF THE ISSUE: two cosmetic pieces that I have reached the tier to unlock have not been added to my inventory. Namely Flowery dream (deep rift) for Haddie and the Floral Hanfu (deep rift) for Feng

PLATFORM: Xbox series X

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Progressed through the rift as normal but upon completing up to those tiers I didn’t receive the cosmetics and the small “owned” that appears in the top left corner of the icon if the rift is nowhere to be found.

VIDEO:

PLAYER LOGS:

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Post edited by BoxGhost on
6
6 votes

Declined · Last Updated

This looks like an account issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

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