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Snug get's stuck in Portals

Mondhirsch
Mondhirsch Member Posts: 257
in Bug Reporting

SUMMARY OF THE ISSUE: Everytime Houndmaster traverses trough a portal on the D&D Realm Snug get's stuck in the wall and Houndmaster has to play a while without being able to use Snug.

PLATFORM: Steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Enter/Exit a Portal on the D&D Realm.

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3 votes

Under Review · Last Updated

Thank you for taking the time to report this issue, we are forwarding this to the team for their review

Comments

  • Rizzo
    Rizzo Member, Administrator, Mod Posts: 18,619

    Could you please attach the logs?

    To find them:

    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
      • If it does not open the Dead by Daylight Logs folder, it may mean that when installing Dead by Daylight you chose to save your files somewhere else and will need to check there.
    4. The file called "DeadByDaylight.log" is your log file

    Thank you.

  • Wezqu
    Wezqu Member Posts: 727

    Testing this out Snug never got permanently stuck in the wall. If you walked some distance away from the portal exit Snug did teleport next to you. So you did lose the power until Snug teleported back next to you. So it needs to be fixed as it does effect gameplay with Houndmaster in that map. Here is my logs of me testing it out on custom matches. Sometimes the dog did not get stuck but most times it did.

    DeadByDaylight.log