Once you have signed in, on the right hand side you can use the "report bug" button to be able to fully report the bug you've encountered. Thank you.
http://dbd.game/killswitch
I'm having trouble logging in via servers.
Hi, I haven't been able to successfully log into DBD without getting constant initialization errors on the main menu, ranging from no internet connection to incorrect game version, error 8026, etc. (It seems to alternate between them randomly), and I'm physically unable to play the game anymore.
I've tried completely resetting my internet, clearing the PS4 cache and rebuilding the database, restarting the console, and connecting to a wired internet connection. I'm reinstalling the game right now to see if it works, but I think I did that the first time without success.
I've checked my internet connection with other games and have absolutely no issues with any of them. Download speeds are also around 50-100 MB, upload speeds are usually around 10 MB, and ping is around 50 on various speed tests and in-game, so I'm not sure what it could be anymore.
The only threads I can find about this are several years old and haven't received replies, so I'm hoping you can help me out since I haven't been able to play in weeks. I gave up after seeing the first error. I don't want to stop playing DBD because of the errors. I'd really appreciate any help.
Sorry, I can't post a video right now because I'm redownloading the game after clearing most of the cache and database.