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Kill Switch update: We have temporarily Kill Switched the Forgotten Ruins Map due to an issue that causes players to become stuck in place. The Map will remain out of rotation until this is resolved.

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When getting a temp Ban, your associated email should be Emailed. Not just your Forum Inbox.

Rigbeta
Rigbeta Member Posts: 292
edited June 21 in Feedback and Suggestions

I got a "1-month-ban" from this forum and they sent the notification to my inbox here instead of getting emailed as to my linked email as to why it occurred or when it would dissipate.
This was about a month ago I think when it actually wore off.
I didn't even know I was banned at first because I just couldn't even open the tab, it just acted like it was loading forever. The only reason I even found out it was a ban was because I tried a different browser that told me "This user is temporarily banned". Additionally, it lasted over a month. And when I did finally see the message, it was sent to my Forum inbox and said specifically "One Month".

First of all. How am I supposed to see that if I'm banned from even entering to see my inbox.

Second. It was not One month. It was A Month and a week long.

Maybe, send emails to the email listed to the forum user, not just their forum inbox.

Saves a lot of confusion and actually grants a timeline when to expect to be able to communicate with the forum for who-knows-why.

Post edited by Rigbeta on