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Jogo crashando me fazendo levar timeout

Moranguinho
Moranguinho Member Posts: 2
edited June 29 in Bug Reporting

SUMMARY OF THE IS SUE: meu jogo tem tido alguns problemas, as vezes ele fecha sem nenhum motivo aparente, já pesquisei e tentei descobrir a origem do bug, mas sem resultados. Sei que provavelmente o problema está na máquina que uso, porém esses bugs tem me feito levar diversos timeouts. Sinceramente, tem sido difícil jogar com a quantidade de timeouts sendo que a culpa não é minha, boa parte destes problemas acontecem durante partidas. Por favor, se puderem pelo menos reverterem minha contagem de timeouts já ajudaria, porque o jogo fecha e de repente preciso esperar uma hora para poder jogar novamente.

In English:

ISSUE SUMMARY: My game has been having some problems, sometimes it closes for no apparent reason. I've already researched and tried to find the source of the bug, but to no avail. I know that the problem is probably with the machine I'm using, but these bugs have been causing me to experience several timeouts. Honestly, it's been difficult to play with the amount of timeouts, and it's not my fault; most of these problems happen during matches. Please, if you could at least reverse my timeout count, it would help, because the game closes and suddenly I have to wait an hour to be able to play again. I'm playing on an Intel notebook The configurations are: Intel(R) Core(TM) i3-N305 1.80 GHz processor 8.00 GB of installed RAM (usable: 7.68 GB) System type 64-bit operating system, x64-based processor

Captura de tela 2025-06-28 215027.png Captura de tela 2025-06-20 160138.png Captura de tela 2025-06-26 203455.png

PLATFORM: Steam

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: Começo a jogar normalmente, o jogo não informa que há problemas na conexão wifi, o fps continua normal e de repente o jogo fecha, as vezes no menu ou até mesmo durante uma partida, como mostra as prints em diferentes dias e horarios.

In English:

I start playing normally, but The game don't alert any problem in Wi-Fi connection while and remains normal and suddenly the game closes, sometimes in the menu or even during a match, as shown in the prints on different days or times.

VIDEO:

PLAYER LOGS:

DeadByDaylight.log
DeadByDaylight-backup-2025.06.26-22.10.41.log
Post edited by BoxGhost on
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Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

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