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Unable to purchase the Rift Pass

Khalednazari
Khalednazari Member Posts: 1,445
edited June 30 in Bug Reporting

SUMMARY OF THE ISSUE: After completing all 100 levels, I decided to purchase the rift, but it's not allowing me to purchase it. It's giving an error — @#RIFT_POPUPGENERICERROR_TITLE/MESSAGE (check screenshots)

PLATFORM: PS5

STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED:

Open Dead By Daylight

Go to Rift Pass > Press 'square' on your PS controller to try to purchase the rift with 1000 auric cells > Failed — error

I kindly request the bug addressal team to fix this issue on priority because it took a lot of grinding to reach here and would break my heart to see the rift leave without being able to purchase it and get those cosmetics all because of some generic, boring-ass error. Thank you!

197bd34536254-screenshotUrl.jpg 197bd32501413-screenshotUrl.jpg
Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

This discussion has been closed.