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Can't purchase "From the Rift" bundle.
SUMMARY OF THE ISSUE: The "From the Rift" bundle is bugged if you partially own the cosmetics.
PLATFORM: PC
STEP BY STEP INSTRUCTIONS ON HOW THE ISSUE OCCURED: I cannot purchase the current From The Rift Bundle featuring the Bunny Hood Doll charm and the Nocturnal Fowl outfit despite not owning the Bunny Hood Doll charm. The bundle is marked as "Owned" because it considers only owning the Nocturnal Fowl outfit as the full bundle.
Comments
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Has been the case ever since they started doing these bundles. Just straight up unable to buy those if it's just a single charm you're missing. Meanwhile, until they fix/change it; you can contact support and they will usually give it to you for free.
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Thank you for the advice! I just contacted support.
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Wow wish I had known that when I missed out on those charms for 4 weeks straight.
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