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Cannot Open Reverence Rift

bookie
bookie Member Posts: 28
in Bug Reporting

I'm playing on steam and When I'm in the quest screen, I click "view rift pass" and It kicks me out. I hear the sounds of items unlocking in the rift, and if I spam "view rift pass" then sometimes I can see the trailer for the rift. I even verified the integrity of my files on steam to no avail. Possibly a bug with the trailer for the rift.

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Comments

  • Balrog
    Balrog Administrator, Mod, Co-ordinator Posts: 429

    Does restarting the game client resolve the issue?

  • bookie
    bookie Member Posts: 28

    Nope I tried a couple times

  • Balrog
    Balrog Administrator, Mod, Co-ordinator Posts: 429

    Per the required template, can you please get us a copy of your logs?

    Be sure they are taken right after encountering the issue.

    To find them:

    1. Press the Windows Key + R to open the "Run" command.
    2. In the text box paste the following: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs
    3. Click "OK" - this will open your Dead by Daylight Logs folder.
      • If it does not open the Dead by Daylight Logs folder, it may mean that when installing Dead by Daylight you chose to save your files somewhere else and will need to check there.
    4. The file called "DeadByDaylight.log" is your log file

    Thank you.

  • bookie
    bookie Member Posts: 28

    All the log files are filled with 100,000 messed up lettering such as: MsÆŠ»Ox¿ß_j JJ® ”…ðÒ£¾tÄÒäýì'mð¿ ‰rß»t¥gO™’¹re·ßZNð‘&Y¥•N·~èüv?|2å8¾©‚ýÍ—&„!ûsÖb@8XQþïÖiRKäCòSݽ2Å/ æ!í6—ä±IfS|“ä?L™ÜÓ‚?B:IQ¹Áº€âð,l|Ò{–‘NÆÀ¿f«®ÇÌã&nÕ¦”½Lú5y*,¥•hB´xìÊ'|¶ËIª á%ºó… £ä©\8&B†Ø $©Z)Å®‰ÏÕż‘%VBýbâPö¡2´ëŒ7ß)6TÍÜúŠ‡çÑd“3°a–ß^µFŸÉN&ùÕ©5;ütôrÑ" ãZ…?Z±’ß3ξ S%X¬&ÙfØí ’åˆ$¸8|÷
    ýՐG³k›ù†¼íS¨©Q=9´ªÜgvbs¬|d ”Ä›òùxä§xm¡¤5@Ïq“éÍf}ƒiL6Î4/j¼iôgÑnŽÓ&w¡ß@JhO â-¿IÆäüuÏ_؇’¶ù
    P.à_ÈjNh)Ð7vÅ!„
    óh¬9Ó©.ìVÁ3Æ×µÓ_ƒ®…8ʼn}Yˆ´¡PxX„\ôø¨h»÷~”‚<üÜAôØŸ“( ÿµjl‚¶ÁÁ f-š*/ŒžÜ7 éí_i0•†D•Ì4’"Œö²’ÆÈà…–Pø)¿î¹Ò?x\Ó}(-•ð^6ÏšV¼þä=]*këÛà=U’gãBAK Š‡Ä ÿÀìœPŏÓÙ$¸²t‘‡(Ü’ÔUKT´ÃºRÞÿM»¬%• äæèŠq3d2‘[H46f®ËÊ4 ᕾÊ-

  • Balrog
    Balrog Administrator, Mod, Co-ordinator Posts: 429

    Yes, log files are encrypted. You just upload the file here so it can be decrypted by the team.

  • bookie
    bookie Member Posts: 28

    Ah my bad lol

    DeadByDaylight.log
  • bookie
    bookie Member Posts: 28

    Okay I just checked again after steams servers were back up and now I can view the rift, perhaps it was a issue with steam.