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DbD Makes Steam take more than 21gbs ram at a random time

AlexUbahob
AlexUbahob Member Posts: 1
in Ask the Community

Hey, I’m having a really weird issue and I’m wondering if anyone else has seen this.

Sometimes when I play DBD (could be after 5 minutes or after 1–2 hours), the game crashes or I leave a match, and then Steam suddenly starts using like 21 GB of RAM or more. When that happens, Steam becomes super slow or freezes, other apps stop loading, and I usually have to restart Steam or my PC.

Things I noticed:

  • Sometimes I get the Unreal Engine crash window
  • Windows itself doesn’t crash
  • Steam.exe is the one using the RAM (not Steam Web Helper)
  • Restarting Steam/PC fixes it temporarily

I’ve already tried:

  • Disabling Steam overlay
  • Disabling hardware acceleration
  • Reinstalling GPU drivers
  • Different Steam launch options

It honestly feels like DBD crashes and then Steam goes into some kind of RAM loop.

Answers

  • Slay___
    Slay___ Member, Alpha Surveyor Posts: 908
    edited February 5

    You can start with attempting to fix the game files, if that fails refresh Steam files.

    1. https://help.steampowered.com/en/faqs/view/6AD7-820D-8BE5-E51F
    2. https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

    For Steam issues first start by fully exiting Steam. Then go to Steam install folder and delete all files except for Steam.exe, steamapps folder (this is where your games are installed, keep it), userdata folder (this is where your Steam content such as screenshots, save files, some config files are located, keep it), ssfn<numbers> (this is for your Steam guard file, keep it).

    Then simply run Steam.exe and Steam will automatically download all required files back and function normally.

    Note that if you have installed games outside of default Steam folder location you have to manually re-add them to Steam by attempting to install them from Steam and selecting the folder path where they are already installed to and Steam will recognize the custom install folder as a Steam folder location automatically so you wont have to download your installed games again. Or I think you can just add the custom location from Steam settings as well, don't remember this step so well myself since it has been years since I have done this.