We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

Will players who lost their legacy to save file loss ever get it back?

Panpere
Panpere Member Posts: 10
edited May 2019 in General Discussions

I lost my savefile back in October of 2017 and along with it, I lost my Legacy Prestige 2 Dwight. I got compensated for the save file loss with around 15 million bloodpoints, but never got my Legacy back.

I tried sending an email after getting my bloodpoints with proof of me having Legacy (achievement dates, screenshots, ect.) but they said something along the lines of "we will not be giving Legacy back to those who have lost their saves".

It's been a year since then and, with the third year anniversary approaching, I wanted to ask if there would ever be any opportunity for people like me who lost their Legacy Prestiges to get it back. Even if it got me tunneled and camped a lot when I wore it, I still miss my shiny Dwight

Comments

  • Hoodied
    Hoodied Member Posts: 13,022

    Support.Deadbydaylight.com

    Ask them about your legacy skin and it being lost

  • CallMeSpidey
    CallMeSpidey Member Posts: 625

    That must hurt. =/

  • MonsterInMyMind
    MonsterInMyMind Member Posts: 2,744

    From what i've heard they use to take save files but with people abusing that function they no longer accept past save files and because of that they wont give you legacy back but if you can prove to them that you had it by submitting a ticket they will give you compensation but you gotta go through with a ticket though.

  • Panpere
    Panpere Member Posts: 10
    https://forum.deadbydaylight.com/en/discussion/comment/497877#Comment_497877

    It does. Really sucks to have something you grinded for taken away with no way to get it back.

  • Visionmaker
    Visionmaker Member Posts: 2,051

    No one has ever gotten it back.

  • HeHeBoii
    HeHeBoii Member Posts: 507

    @not_Queen promised that the issue would be addressed. But ofc in BHVR fashion, they neglect the problem that people RIGHTFULLY earned.