(Switch) rank reset and sound disappearing

Inggard
Inggard Member Posts: 15
in General Discussions

After one game my rank got reset from 17 to 20 and the game after I lose because the sound just disappear and reappear once the game finish. Of a good start! 😎👍

Comments

  • Brkncontroller
    Brkncontroller Member Posts: 12

    my rank keeps going back to 20 with zero pips over and over. haven't had the sound issue yet

  • SuperPrincessChaser
    SuperPrincessChaser Member Posts: 107

    I also haven't had the sound issue but have had the Rank issue. Hope it gets fixed soon.

  • not_Queen
    not_Queen Member Posts: 1,114

    Thanks for the report!

    We already sent that information to our team.

    We might ask some users to provide us with their Cloud ID to be able to investigate the issue. (don't put it here on a public forum, we'll contact the members privately)