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why can't I be helped? error code 100?

erayerdemy
erayerdemy Member Posts: 8
in Ask the Community


Adsız4.png


I didn't know why 1 Week this error please fix my account

Answers

  • FireHazard
    FireHazard Member Posts: 7,317

    @erayerdemy

    Can you translate it for me please? I don't understand what the error is because I can't exactly read that language...

  • erayerdemy
    erayerdemy Member Posts: 8

    game record error

    error Code 100

  • FireHazard
    FireHazard Member Posts: 7,317
    edited September 2019

    @erayerdemy

    From what I could gather from a translated version, your game could not be read for some reason and you need to contact support by filing a ticket. To file a ticket you need to click the support link, and click where it says "Submit ticket" and tell them the error number and a detailed description if you so choose to.

    Here's the support link: https://support.deadbydaylight.com/hc/en-us

  • erayerdemy
    erayerdemy Member Posts: 8

    yes, I sent tickets, but no response yet.

  • FireHazard
    FireHazard Member Posts: 7,317

    @erayerdemy

    Sadly, it takes time. And while your ticket was submitted, it won't be seen until it is next in line on the list of already submitted tickets before you.

    So you'll have to patiently wait, you can't rush when it'll be seen, so don't submit multiple ones either... You just need to be patient, and wait until it is your turn. Doing so will make the process go a lot smoother for both you and the support team.

    I do hope this helped you out, have a nice day/night now.

  • erayerdemy
    erayerdemy Member Posts: 8

    thank you again for your interest, thank you very much I'll wait for

  • FireHazard
    FireHazard Member Posts: 7,317

    @erayerdemy

    No problem, if you have any other issues please do comment back while putting a @ in-front of my name. This will let you pin me to your comment, and i'll know you're trying to get my attention.

    Or you can click below the words of my comment and Quote what I said to get my attention also. I do hope this answered your question and cleared things up, so goodluck with that ticket man!

  • erayerdemy
    erayerdemy Member Posts: 8

    @FireHazard

    thank you. good night. if I have a question, I'll write to you.

  • FireHazard
    FireHazard Member Posts: 7,317
    https://forum.deadbydaylight.com/en/discussion/comment/721984#Comment_721984

    👌

  • LCGaster
    LCGaster Member Posts: 3,154

    The problem could get fixed if you uninstall and reinstall the game

    But it's better to wait for support to reply to your ticket