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New map crashes my game.

havoc
havoc Member Posts: 23
in Ask the Community

Hello, does anyone else have problems with the new map crashing the game?

When it's the new map it suddenly freezes my game and i get disconnected, not only that my whole pc starts to ######### up, my pc freezes constantly after i got disconnected from the match and had to leave the game.

The pc freezing sounds weird but it only happens after i get dc'd from that new map.

If anyone else experiences this do you have a fix perhaps?

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Answers

  • Blackmunkey
    Blackmunkey Member Posts: 3

    Try verifying game files if you haven't yet this happens to me sometimes.

  • FireHazard
    FireHazard Member Posts: 7,317
    edited October 2019

    @havoc

    Try verifying the game files by right clicking on Dead By Daylight in steam, and selecting properties on the tab that pops up. Once in properties, scroll over to Local Files and in that section click "Verify the integrity of game files"

    If that fails, try uninstalling and reinstalling the game. If even THAT fails, you can try the last resort of submitting the ticket through the support page and waiting for a response with possible further instructions to assist you.

    Here's the link to the support page: https://support.deadbydaylight.com/hc/en-us