Missing Top Kate Denson!

KateDensonOneLove

I lost an award from Kate Denson's top flight event,with the release of patch 3.3.1 what to do?

Peasant

File a ticket with the support staff, I guess.

KateDensonOneLove

https://forum.deadbydaylight.com/en/discussion/comment/797671#Comment_797671

I sent a request, how long to wait for an answer.The top of her don't want to lose

Peasant

I am afraid I have no idea how long it will take for you to get a response. Just hang in there! It might take a while.

KateDensonOneLove

https://forum.deadbydaylight.com/en/discussion/comment/797678#Comment_797678

Thank you, I really do not want to lose the exclusive award

brokedownpalace

Have you tried restarting? Not to be rude, I've heard that solves it sometimes

Peasant

I am not an official BHVR employee. If you have any questions regarding support tickets I advise you contact a moderator. @Peanits has been performing exceptionally well recently so perhaps he can help you?

KateDensonOneLove

https://forum.deadbydaylight.com/en/discussion/comment/797682#Comment_797682

I restarted, cache and file integrity checked, nothing helped!

Dr_Loomis

I honestly thought this was about a cosmetic gone wrong! 🤭

KateDensonOneLove

https://forum.deadbydaylight.com/en/discussion/comment/797683#Comment_797683

Could you write to him on my behalf? I still do not understand the forum a DBD

Peasant

@KateDensonOneLove I just did by using "@" in front of a name you basically ping that person. So for example, by typing @KateDensonOneLove I mention you, so you get a notification.

KateDensonOneLove

https://forum.deadbydaylight.com/en/discussion/comment/797696#Comment_797696

ok ty

KateDensonOneLove

@Peanits I lost an award from Kate Denson's top flight event,with the release of patch 3.3.1 what to do? Help please!

Mandy

All you can do right now is file a ticket with Support https://support.deadbydaylight.com/hc/en-us .

They will get back to you about this as soon as they are able, with the update coming out there may be some delay so please do not panic if you've not heard back for a few days.

TheDiz

I just noticed my Kate Denson top with the sunset is missing too?!? I wonder what happened? I haven't used her in awhile so not sure when it happened but it's definitely gone?

thesuicidefox

I....

I clicked this expecting something else.

😐

Aven_Fallen

https://forum.deadbydaylight.com/en/discussion/comment/867357#Comment_867357

With 3.4.0. Event Cosmetics (and former exclusives, at least the majority of them) will be given out to all Players. The Event Cosmetics were stored at a place where it was possible that they got lost, so they are given out to every player.

This means, if you lost your Kate Cosmetic from the BBQ-Event, with Patch 3.4.0. you will have it back.

Mistikus

i have lost my event skins too support told me to wait for an 3.4.0 update cos thet will b giving away more skins along with event once