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Rank Update Error

MaxQuordlepleen
MaxQuordlepleen Member Posts: 7
edited March 2020 in Bug Reporting

Summary:

Periodically I am kicked from PC matches with the message: "Rank Update Error. An error has occurred and the game was unable to update your rank." Worth noting that upon being kicked from this error, I am still banned from matchmaking for disconnecting from a game. Rather inconvenient.

Steps to Reproduce:

  1. Play survivor matches until the error occurs I suppose. Not really sure how to make it happen, though it has now occurred to me twice in about 7 matches.


Here it is in action

https://youtu.be/wcQlNm5nijw


3
Up
3 votes

Need more info · Last Updated

Hello, when you get the "Rank Update Error" close your game and get your logs. If you don't know how to get them here's how: https://forum.deadbydaylight.com/kb/articles/146-finding-your-log-file Thank you!

Comments

  • MaxQuordlepleen
    MaxQuordlepleen Member Posts: 7
    edited March 2020

    It would be nice if errors didn't cause matchmaking bans.

  • R_2BeAT
    R_2BeAT Member Posts: 2

    I have gotten rank update error message for almost a year. :(

  • indieeden7
    indieeden7 Member Posts: 3,395

    Started happening to me ever since dedicated servers were added on Playstation, happens practically every survivor match.