Rank Update Error

MaxQuordlepleen Member Posts: 2
edited March 2020 in Bug Reporting


Periodically I am kicked from PC matches with the message: "Rank Update Error. An error has occurred and the game was unable to update your rank." Worth noting that upon being kicked from this error, I am still banned from matchmaking for disconnecting from a game. Rather inconvenient.

Steps to Reproduce:

  1. Play survivor matches until the error occurs I suppose. Not really sure how to make it happen, though it has now occurred to me twice in about 7 matches.

Here it is in action

3 votes

Need more info · Last Updated

Hello, when you get the "Rank Update Error" close your game and get your logs. If you don't know how to get them here's how: https://forum.deadbydaylight.com/kb/articles/146-finding-your-log-file Thank you!


  • MaxQuordlepleen
    MaxQuordlepleen Member Posts: 2
    edited March 2020

    It would be nice if errors didn't cause matchmaking bans.

  • R_2BeAT
    R_2BeAT Member Posts: 2

    I have gotten rank update error message for almost a year. :(

  • indieeden7
    indieeden7 Member Posts: 3,329

    Started happening to me ever since dedicated servers were added on Playstation, happens practically every survivor match.