It happens. When I was rank 12 Killer, I too used to meet red rank survivors.

But you learn more when you go against good survivors. It will be a tough time for a while. I learned how to cut loops, pressure gens, etc. As a result:

Yes I did change my name to 'Behind you' after I started playing myers xD(you can check my old name in my steam profile)

And recently I have reached rank 1 Killer:

Yea the matchmaking in green-purple rank is pretty tough but will be a meaningful experience

They aren't going to fix it. I made a post complaining and kept putting up pictures for a week. Another person put up pictures for over a month. Neither got replies from the devs. Your 3 options are to tough it out, don't play killer, or play a different game.