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Kill Switch update: The issue affecting Baermar Uraz's Ugly Sweater has been fixed and the cosmetic has been reenabled in all queues with this update.

Skeleton Key Not Opening Hatch

Dear Behaviour Interactive

I have encountered a bug in the game where I have not been able to open the hatch. Upon request, I have video evidence as proof and I'm not happy about missing out on points due to game design failure and of no fault of my own. 

I am looking to be compensated through blood points/auric cells due to the significant inconvenience caused to me. If this does not get rectified, my view of the game and its developers will always be tainted. I would not be able to see any reason to provide further support to Dead By Daylight.

Regards,

An Unsatisfied Customer

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