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Crashes before starting a game after lobby

xemtek
xemtek Member Posts: 7
in Bug Reporting

So 50% of my games are ending with crashes, im losing every offering with bonus bloodpoints... Im tired of this games. Crashes appers from Installing PTB with RE Chapter. Cant't play and still losing time for this.

Crashes is always before starting game after loading looby with players.

Possible solution:

Reinstalf Graphic cards uppdates and other solutions are not working.

...............................

https://clips.twitch.tv/BashfulKawaiiEyeballPRChase-PjnSYEahBJRVAGm1

Fatal error: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')


DeadByDaylight_Win64_Shipping {0x0000000000000000} + 62072111 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 62032910 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72378823 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72343252 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 65478501 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 65326238 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 65345497 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 63222401 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 66546688 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 66507193 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 55793459 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72571730 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 72572899 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 57233143 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 57201537 bytes

kernel32 {0x0000000000000000} + 94260 bytes

ntdll {0x0000000000000000} + 337489 bytes

3
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3 votes

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Comments

  • xemtek
    xemtek Member Posts: 7

    Many of my viewers told me that, they have same problem, we tried different solutions but nothing is working.

  • Alz
    Alz Member Posts: 2
    edited June 2021

    I may be seeing the same problem as you, for me though I am not losing the items so I'll leave my own post up

    no solutions so far

  • xemtek
    xemtek Member Posts: 7

    Hey - fast update of my post

    After releasing last update before anniversary update everything was fine, no more crashes. After last update with trickster buff etc crashes back. Same problem with " Fatal error: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG') "

    I got answer from support about that - this can be my fault - but it is not. Problem is only with DBD and only after this update.