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The golden cells disappeared

Ziggi
Ziggi Member Posts: 3
edited December 2021 in Bug Reporting

Hello, I lost the golden cells when I downloaded the game from the Epic Games Store, but before that I played the Steam version of the game and bought 1100 cells in it. I didn't make any purchases for golden cages. I even have an amulet "golden cage" that I was given for buying currency.

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Comments

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,000

    I am presuming you linked accounts with the Behaviour Account?

    If so this is normal, as per the FAQ linked here, Auric Cells are not transferable between platforms.

  • Ziggi
    Ziggi Member Posts: 3

    Do I need to download the game from steam again to buy something for golden cells? This is inconvenient, why don't developers transfer gold cells between platforms?

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,000

    With Auric Cells they are platform specific - hence you can't swap them between platforms (as explained in the FAQ I linked you). If you buy Auric Cells on Steam, you can only use them on Steam for example.

  • Ziggi
    Ziggi Member Posts: 3

    Okay, thanks for the answer