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Outbreak Breakout is not incrementing when described conditions are met

I just had a match where we had all 4 survivors up. We finished 5 gens and, I PERSONALLY, opened the gate and left. I was the first to leave. It did not increment the counter. I have 2/20 progress I am not sure why it worked other times, but I have escaped through the gate about 5 times now and it doesnt always work.

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