When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
Can’t move in game only shows CURSOR
On PlayStation
randomly can not do anything in match only shows the menu cursor
have to restart console to fix it happened to me and another friend
Comments
-
Yep. I've been experiencing this too. It happened 3 times in a row to me.
3 -
same issue on PS4 as killer, Knight
https://forum.deadbydaylight.com/en/discussion/355843/knight-dont-move-issue#latest
1 -
This content has been removed.
-
Just had the same happen to me twice in a row on the new map where I couldn’t move or do anything and the cursor was the only thing I could do it was fine in other maps so I’m not sure what’s the cause I’m on PS4
1 -
This has been recognized on their official Twitter
0 -
2 times in a row to me now just a few ago. and the other day to my friend
0 -
Yep, happening to me like 3 out of 5 games so I’ve stopped playing. Spent a lot of money on Tuesday for the DLC and 3 new skins…. Can’t even play. 😩
0 -
Had it happen about 5 times now, annoying when you've added party streamers and have to switch off the game for it to work again
0 -
And sill happening today, PS5
1 -
They just updated on Twitter that apparently this game breaking bug for PlayStation users is not expected to be fixed until Hot Fix two. So can only assume that means a week from Tuesday. This is ridiculous.
1 -
This is happening to my fiancee since the release of the newest Knight DLC. Can we get an update when this going to be fixed?
2 -
This is beyond ridiculous. It's happening on my PS5 now every single match. Just dropped a ton on the new DLC and cosmetics and now I can't even play the game for 11 days until they fix it. There goes any plans of enjoying the bloodhunt and playing with friends over the holiday weekend.
5 -
It's really frustrating. And the worst thing is that we lose points, addons and rank progress. I at leats expect a compensation. (PS4)
7 -
Just happened to me too. PS5.
2 -
Happened last 3 games.
Impossible to play...
2 -
Something needs to be done about this its happened at least 4 times a day. I'm losing all my items and add-ons for both killers and survivors. Doesn't matter what character you pick it happens. Behavior have said they won't be sorting this until hotfix 2 and I think they need to sort us out some BPs for the inconvenience. I'm losing pips.
2 -
Same here, on PS5, version 6.400.001
0 -
Did you get a disconnect penalty? Can we at least have those disable until this is fixed, so we can get out of boring games? I've had three inactive survivors in as many games and one inactive killer in two games. Now it happened to me and I feel like an ass for looking like an afk killer. :(
1 -
No penalty for disconnecting atm
2 -
This is the worst bug for me to ever happen. I lose all my addons and offerings and I feel bad for the people I play against/with. Can DBD get their crap straight and just fix their game already?!??!
0 -
I have it on PS5 with a survivor since the new update. Super annoying. U can't do anything. It happens every 10th game to me.
Post edited by Zabulus87 on0 -
Same thing has happened to me, currently on PS5
0 -
Happened to me. Had to move over to Xbox. Gee, maybe if they gave us cross platform progression (overwatch, cod warzone, etc), it wouldn't be as big of a deal 🤡
Now I'm forced to smurf 🤷♂️
1 -
Been happening to me on PlayStation over and over…
0 -
absolutely ridiculous what BH deliver here again. Everytime when DBD has an Event something happend that you can´t enjoy it.
and what are you get from BH? a sorry. A ######### sorry for a game that doens´t work even though you paid for it.
1 -
Check this out. When u switch a quest in archive. Restart the game to prevent it. That worked till now for me.
1 -
I've had a few games with no problem, drop a frightful flan into the game and Bam, cursor showing right at the star of the game, so f'ing annoying 😡
0 -
Having a similar issue on Xbox series X where I can't move once the match has started. Hopefully, they fix it for both platforms because I literally can't play at all atm
0 -
Just had it happen to me for the 1st time on one of the swamp maps
0 -
I doubt that there's a way to get my pips back, but can y'all at least make it to where I don't lose any further pips if I have to force close the game.
https://youtu.be/rVKY6CnJNOI
2 -
Same thing to me. (On PS4)
More precise informations :
- As I analysed, this bug is for killer or survivor.
- Whatever the map.
- Whatever the objects...
- It's random.
- I don't see changes about the time, same thing in the morning, afternoon or night.
- The only thing we can access is the menu during the game.
It's start for me juste after the last update.
I make some screenshots and video if the staff would see.
The only way to go out this bug is to disconnect.... but, that's not fair for other players.
0 -
Always restart you game after choosing a challenge and this bug wont happen.
1 -
On December 2nd, on PS5, version 6.4.1, the problem still persists.
0 -
Happened to me twice in a row as Wraith on PS4. Dodged a Temple and a Mother's Dwelling match at least.
0 -
It's happened to me twice already. Hopefully this is fixed.
0 -
Same happened to me, I had to shut off my PS4 to fix the situation. For if you DC and try another match you still have the risk of being frozen.
0 -
I was playing on my PlayStation 4 and had that happen to me today while playing against a hag on Rpd. Then the bug happen again in a custom bot match as Legion. The cursor bug usually doesn’t bug on me. But today it did for some weird reason. I had to disconnect from both matches cause I didn’t know what else to do.
0
