false bans?

Terox5
Terox5 Member Posts: 5
edited December 2022 in General Discussions

about a week ago ive been banned from the game. i was ingame with friends, i dcd post game and while reconnecting it said that ive been permanently suspended. apparently i got autobanned by EAC, and while contacting them - it is clear nobody actually reviewed the case, they send automated responses (the kind that gmail instantly throws in spam box) and if anyone tried to watch a vod or anything to that extent it would be evident that i do not cheat.

has anyone else experienced such a thing? what do i do? i never cheated in dbd, only thing i could think of is having CE on (i do hollow knight runs on 1.5x, CE changes client speed) but even that ive never used to cheat and certainly not on dbd (for any use), other than that i cant think of anything.

is this a thing now where ppl get banned without cheating? i did see forum posts of this happening before but nothing recent, trying to get an idea of why the heck would all my effort and money be thrown to the bin just like that, its been sitting on my heart since it happened and i just cant get my head around it

Post edited by Mandy on

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