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Missing cosmetics after merging accounts

SpaceHero
SpaceHero Unconfirmed, Member Posts: 1
in General Discussions

I'm missing various cosmetics that I have purchased and even some from the old rifts after merging my ps4 and pc accounts.

Part of the reason why I merged my accounts was because of the cosmetics I had on my old account, now some of them are missing.

How do I get them back? Are they lost forever? Is this a common issue?

Comments

  • versacefeng
    versacefeng Member Posts: 1,227

    I've also lost DLC cosmetics and access to about 6 chapters since I've merged. You should try sending a support ticket, but I don't know If you may find success with that since I've sent one 4 days ago and I still have no response back.

  • TragicSolitude
    TragicSolitude Member, Alpha Surveyor Posts: 7,961
    https://forums.bhvr.com/dead-by-daylight/discussion/comment/3769709#Comment_3769709

    Sounds like the Meet Your Maker cosmetics (the crossover cosmetics you get for owning MYM). Not sure if those are supposed to be limited to the platform on which you own MYM, but I've seen other people mention this same issue.