Please check if your issue has already been reported first!

When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
We have temporarily disabled Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
It's stats time! Sign up for our newsletter with your BHVR account by January 13 to receive your personalized 2024 Dead by Daylight stats!

Get all the details on our forums: https://forums.bhvr.com/dead-by-daylight/discussion/436478/sign-up-now-to-receive-a-recap-of-your-2024-dead-by-daylight-stats/p1?new=1

Game does not work at all after Castlevania update

Blaiseux
Blaiseux Member Posts: 1
edited August 2024 in Bug Reporting

After the Castlevania update, the game gets stuck in a black screen, running over 325 FPS, after the initial title screen. I've completely reinstalled the game and the issue is still happening.

Post edited by BoxGhost on
1
1 votes

Declined · Last Updated

This looks like a technical issue, if you still require assistance please ask other forum users in the Ask the Community sub section as we do not offer technical support on this forum. Please contact our Support Team here: https://www.bhvr.com/contact-us-2/

Comments

  • constituent
    constituent Member Posts: 1
    edited August 2024

    Hey, I was having this problem as well. I was practically pulling my hair out after the update, considering I don't use filters or anything. Totally vanilla.

    I noticed in the screenshot you are using an NVIDIA product. I'm currently using a GeForce GTX 1060 6 GB graphics card.

    Anyway, after about an hour, I managed to get past that black screen and to the loading prompt. What I ended up doing was updating the GeForce Experience program. My driver version was something terribly outdated. After updating GeForce, I'm now on driver 560.94.

    No reboot was necessary. Once GeForce Experience finished updating, I launched Dead By Daylight through Steam and so far so good. Just a moment ago I got stuck on the "Initializing Shaders", which is minor and/or completely unrelated.

    But, yeah, try seeing if your GeForce Experience is up-to-date. Hopefully this helps. I actually had to create a forum account so I could reply and (possibly) not also leave you in the dark. 😅

This discussion has been closed.