Please note: Although we may stop by occasionally, this is not a developer Q&A.
We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
The Dead by Daylight team would like your feedback in a Player Satisfaction survey.

We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.

Access the survey HERE!

DBD not appearing in Bhvr account game library

Nato276
Nato276 Member Posts: 1
edited September 4 in Ask the Community

I play DBD on Xbox and twitch have transferred through to it perfectly well but when I tried to claim the rewards from Frank Stone, it claims that it's not in my game library

It recognizes Frank Stone (which I also have on Xbox) and allowed me to sync twitch drops and cross progression with DBD on Xbox but denies I have it in my library

Post edited by EQWashu on

Answers

  • Sicairos23
    Sicairos23 Member Posts: 1

    I have the same issue with PS5

    I’m trying to synch to get my Frank stone rewards but Ddbd doesn’t show in my game library

  • Zombies8MyAshTTV
    Zombies8MyAshTTV Member Posts: 2

    Same issue with me, I wrote a ticket about it but it just did it last night so no response yet. I have it synced, have twitch and PS linked, refreshed tried everything and it will not register I have dbd with playstation. It is highly annoying. I want my shirts!!!

  • ZombieHChrist
    ZombieHChrist Member Posts: 26

    i want my Plush! 😫 " xbox post gets Locked asap but PSers Post don't get locked closed by Mod " 😒 i want my Plush, bout to by this Hillbilly statue I seen on Amazon tho… tax return time baby. i feel a pain from this, i was all prepare to alternate between frank trapper mask playing and frank stone movie and and it all crumbled. i still support DBD and i will continue linking games they release and day 1ing them and all that. i learned about the plush after the issue and it made it worse, i want/need it. im done, im done. i was so happy yesterday and then that happened, lol. its ight. 😞 i'll probably never get my stuff now with all this complaining. please help.

  • EQWashu
    EQWashu Member Posts: 5,105

    For Casting of Frank Stone issues, please contact Support. https://support.bhvr.com/hc/en-us/articles/29613645876244-How-do-I-report-bugs

This discussion has been closed.