I don't understand this new (for me) bug report section template.

Grigerbest · October 21

How do I need to make a bug-report exactly?

I was always just "copy-pasting" and followed the approved bug reports, but when I did it now - my bug reports were declined twice and says: - "Please follow the template".

What am I doing wrong exactly? I am following it. Why other players bug-reports were approved (which template I was basically copy-pasting), but my were declined? They didn't have a video or screenshots or logs, etc.

I also have a question: - Why is it need to be complicated? When players want to report about a bug - they just want to help, they are spending their time to report about a bug (basically participating in the game's health) and their reports being declined - is a real turn off thing for them.

I'm mostly asking the mods, please show me how it should be done, my reports being declined, but others (I was using their reports as a template) being approved.

"Please follow the template" - explains nothing to me (sorry if it sounds rude) of what exactly I'm doing wrong.

Rizzo · October 21

When you open a report, there is a preset template:

Just follow the steps given and attach videos and logs (if you are on PC).

For what I'm seeing from your reports, you did not follow the template and you did not attach videos and/or logs.

Grigerbest · October 21

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3824279#Comment_3824279

Does this report following a template?

https://forums.bhvr.com/dead-by-daylight/discussion/430460/tome-not-working

And this is mine. —

https://forums.bhvr.com/dead-by-daylight/discussion/430117/constant-200-ping-on-the-new-event

Do I really need to make a screenshot of the red bar in the lobby in order to have my report approved on this one?

Rizzo · October 21

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3824283#Comment_3824283

A screenshot is not necessary, but you are on PC, so you should attach the logs.

And again, simply follow the steps.

AssortedSorting · October 21

https://forums.bhvr.com/dead-by-daylight/discussion/comment/3824283#Comment_3824283

Your issue is something technical with no described reproduction steps other than “my connection is bad, fix pls”.

They cannot help you with that as they do not have any of your system info in order to diagnose the problem.

It’d be like calling an auto-repair shop and asking: “My car is having problems, can you fix it?”, but then never taking it into the shop.

I don't understand this new (for me) bug report section template.

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