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How much of the forum feedback is read by behavior?
And how much do they take into account when changing things?
And is suggesting new things even worth your time, when it will most likely never get added (even no good ideas)?
Comments
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Surprisingly a lot is read - just most of the feedback is ignored. I've seen a lot of dev replies to posts that aren't even popular (ie a few replies). However, you'll see that even blatantly obvious and pointed out problematic issues in ptb feedback posts are almost always ignored when the ptb changes go live into the game. If they do respond to it, it's usually "we will keep an eye on it" followed by months of painful gameplay dealing with the broken issue.
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They might read everything but in my opinion the community managers do an awful job giving back feedback into the community. But this doesn't just affect regular users, even fog whisperers and big streamers sometimes seem to be unable to find a conversation with BHVR.
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The devs don't read General, if that's what you mean. Only Community Managers pop in here.
I believe the Feedback section is read by more of the development team. Whether it's used is another matter entirely. Though you also have to remember we're not the only ones playing this game. Apparently there's millions, and we all got our own opinions. You really can't expect them to 'listen' to every post made.
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I've seen things from the Feedback section eventually get into the game. Someone a couple years ago had made a very detailed post about how to fix some issues on Blight for players using controller, McLean had responded and thanks to that post some issues on Blight were fixed.
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True, even if you do post an interesting idea, it will likely get drowned out by the 1000 others posted that day.
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Hey!! 👋
Popping in here to confirm that a huge part of our job on the Community side of things relates back to reading, collecting and sharing bug reports, feedback and the occasional meme with folks across the dev team. We're in here every day (of the business week, just to be clear) and do our best to get our eyes on as much of what's being shared as possible, so please, don't feel shy about sharing your feedback with us!
In particular, tackling bug reports is something that our team is really passionate about. These forums bring the dev team so many useful details that in turn help them investigate emerging issues (seriously, player logs are so helpful!). I hear you on wanting more communication on these actions, though. Feedback like this helps us grow and it's something that we really are committed to.
So all that to say, the bug reports, the feedback, the silly lil jokes, it's all appreciated!
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Thank you for the answer. I read a lot about feedback and bugs in your answer, but how open are you for new ideas? Be it new gameplay mechanics in general or just for killers/survivors, perk buffs and addon reworks. How likely is it when you see good ideas, that you implement them?
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All I will say is if you think they don't read these comments, make a comment that they don't like that is against the rules lol… then you will find out they do indeed read comments :P
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Sometimes, it feels like that's all they do, though. They need to do better, and that's pretty much it.
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Well… I cant say to much as I am literally on my last warning lol
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I've been fortunate enough to have the devs respond to a few of my posts, usually in the feedback section
The main thing is to polite and understanding. 'BHVR fix your stupid game!' is unlikely to get any engagement from them. Likewise, they'll probably have reasons for why your idea can't be implemented and/or won't work. It's possible that you'll disagree with that, but they have a very broad community to be concerned with.
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To what kind of post from you did they respond? The only time l have seen them comment somewhere was, when there was huge negative feedback. They’ve never posted something on smaller ideas that didn’t get much attention.
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If its a post about licence content it kinda feels like it gets ignored lol. I once made a post asking if they could someday make simon belmont and shanoa into legendaries later on if they go to add more castlevania conent, as those were my favorites from the franchise and would gladly buy them as legendaries. But without somekind of reply or something to just mark your suggestion as read, i'll never know if they ever took it into account on a possibilities list or just ignored it and are done with the licence.
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I mainly want to suggest new gameplay features and ways how to buff the ton of perks, that deserve some attention in the game. I’m also gonna keep posting about Sadako, because I want her first version back like GeneralV wants old Freddy back. It’s only sad, that when you make a long list of perk changes for example and try to balance them and you never get an answer on whether it was useful or not.
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At a certain point every day, I can no longer study or write effectively—but I'm not tired and not able to fall asleep, either. To pass the time, I like to play Dead by Daylight and think about fun ways I would change or improve the game because it is my special interest and I care a lot about the game. It doesn't really matter to me if the Developers implement the feedback or ideas I give to them. They could ignore every post I make and I would still continue to post. If they want me to stop posting, they can block my account. Even if they disagree with my ideas, or disagree on what I consider a priority, having a general awareness of what I am thinking/feeling about is still important information to have. Knowledge is always power. Posting is something I really like doing, and I have a lot of fun with it. I think if you find your motivation in the right place, it could be a fun hobby to you too. It just shows you are passionate about the game. But you should spend your time doing and interacting with things that make you happy and align with your long term goals.
I know I don't have any physical proof to back up the claims I make, but I can tell you with 100% certainty that the developers actively read what I have written on both my community surveys and on the forums. I have learned time and time again in this community that my opinion is wanted, respected, and appreciated. Sometimes they get brought into the real game. I wrote in my community survey how an original killer concept called "The Doll" could be implemented in Dead by Daylight if the developers allowed the spirit possessing the doll to physically manifest and pick up the doll/human, and then drop the doll when the body is placed on a hook. I did not suggest a power for the killer beyond the doll should have the ability to duck underneath pallets like the Chill Penguin slide. What I just described might seem very familiar with you. Chucky came to Dead by Daylight later that year. I am not taking credit for Chucky entering the game, because someone could have shared the same idea before I did, but I believe my voice was heard and made a real difference.
I think most people that heavily criticize BHVR (i.e. the really gross personal comments) genuinely do not understand how real companies work, and how much effort goes into maintaining operations while trying to please the most number of people. Part of working in Corporate Anything is understanding how powerless certain situations truly are, and how to identify what you can change. Certain dialogue options are completely off the table and require business cases to be drafted and approved up the corporate ladder. At the same time, there are business opportunities that allow you to buy trust from the Change Advisory Board over time. I do not work at BHVR, but I have this deep feeling within every bone in my body that their Change Advisory Board meetings work similar to the ones I sit in every week for my real job—and depending on company culture, are either very cautious, very tense, or dramatic. I work for a software manufacturer that produces a cloud product, and the grown men I work with treat the CAB like a gladiator arena. Everyone who claims that BHVR is working too slow, or "needs to hire more people" first have to understand how change control actually works for most businesses, so they can then understand how their reactions to everything ARE NOT HELPING the BHVR CAB make MORE decisions. I mean this with respect, but I actually feel grateful and fortunate that the customers I support do not overreact to every change we do at my job. The greatest challenge at my day job is just getting change requests approved—it requires live negotiation and persuasion.
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