General Discussions

General Discussions

Missing multiple Cosmetics for Multiple Characters

Hello! I have noticed I am missing a huge junk of cosmetics for my characters (P- Steam). Halloween Event Rift, Iron Maiden T-shirts to name a few. Is this being looked into? I could not find anything that hasn't been "closed" for discussion yet but it is not fixed as of today. Please help!

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Comments

  • Administrator, Dev, Community Manager Posts: 23,566

    If you are missing any paid cosmetics, such as the Iron Maiden shirts you mentioned. Please contact our Player Support team who will be able to help you as they have access to your account to check past purchases, which we do not have on this forum.

    https://support.deadbydaylight.com/

  • Member Posts: 2

    it's not just me. Everyone I know is missing multiple cosmetics, paid and event. I do appreciate it!

  • Administrator, Dev, Community Manager Posts: 23,566
    edited January 30

    the free cosmetics (including Event cosmetics) we're aware of, and that's being handled separately and there's no need to contact Player Support for that. However, the issue with paid cosmetics being missing is not part of this issue and therefore would need to be account checked by Player Support so that they can see what's happening with your account.

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