After buying Casting of Frank Stone Deluxe Edition no Cosmetics and stuff

paranoidmad80
paranoidmad80 Member Posts: 213
in General Discussions

Hi, does anyone else have this problem ? I bought “Casting of Frank Stone Deluxe Edition” via Steam, but in DBD I can't get cosmetics, banners, blood points and all that stuff. Is this a bug or do I need to contact support and write a ticket about it?

Comments

  • Mooks
    Mooks Member Posts: 15,185

    have you linked both games (DbD and Casting of Frank Stone) to your BHVR account? It’s Not enough to have both Games in your Steam library

    https://account.bhvr.com

    If you have done that and still miss out on the rewards then you should clntact support

    https://support.deadbydaylight.com/hc/en-us/requests/new

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  • bubbalovesme
    bubbalovesme Member Posts: 2

    does it still do it for you? Becouse my claim for the rewards is doing the same thing, but now when I put in a request. That same message that pops up, doesnt now.

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