Reminder: EULA
Please remember that Dead by Daylight’s end user license agreement which can be found on https://deadbydaylight.com/eula (the “EULA”) governs your participation and use of the game and its associated upgrades, patches, and updates and related services. In case of conflict between the EULA and this page, the EULA will prevail.
Hello, good people of the fog!
We now have a team Associate Community Managers, as well as an updated in-game report system.
With your help, we will be able to find the players who are creating a bad game experience and punish them appropriately, making the game a better place.
How to report a player
You may only report things that happen directly to you or in a game that you were in.
Reporting for other people is not allowed and these reports will be discarded.
(ie. Reporting someone on behalf of a friend, streamer, or other)
File an in-game report
An In-game report MUST be made. This is not optional, and is a must to help us identify the person in your game as well as find any other evidence we need.
Do I need to make a support ticket?
- Video evidence is required or heavily suggested for some offenses, please refer to the lists below.
- Whilst you can report offenses directly to our support, please only do so for serious offenses like cheating, hacking, DOX/death threats.
Discarded report reasons
THE FOLLOWING ARE NOT CONSIDERED BANNABLE OFFENSES - PLEASE DO NOT REPORT:
- Camping
- Slugging
- Tunneling
- Streamsniping
- Teabagging
- Bodyblocking
- Looping
NOTE: We do not control anything that happens outside of Dead by Daylight.
This includes private Steam messages/groups/names, PS4/XBOX messages, Discord messages, Twitch/social media interactions, etc. Anything that occurs on these platforms must be reported to their respective authorities.
ABOUT DISCONNECTS BANS - DO NOT REPORT
Disconnections are penalized automatically by the disconnection penalty system. Please do not report people for disconnecting; no further action will be taken on these reports.
Permanent bans
HACKING IN-GAME EXCLUSIVES AND / OR LEGACY COSMETICS
The acquiring of any in-game cosmetics through anything other than official channels (ie. codes, giveaways, etc.)
The possession of legacy cosmetics without earning them. The cutoff to earn legacy happened on November 24, 2016. If a player has obtained legacy cosmetics after this date, then it is considered cheating.
In-game report REQUIRED / Customer Support ticket REQUIRED
CHEATED PROGRESS / MODIFYING YOUR SAVE FILE
We need the profile of the person you are reporting. Reportable via support team.
Using any 3rd party software or other method to cheat your save file or any measure of progress contained within your save file. This includes using someone else’s save file.
In-game report REQUIRED / Customer Support ticket REQUIRED
THREATS
Excessive and serious threats against someone, including DOX threats, life threats, disclosing private information, etc.
You can fill a support ticket to provide more information, Screenshots and video are optional, but highly recommended.
Reminder: everything that happens out of the game should be reported to the appropriate platform. (ie: Twitch, Discord, Steam, Sony, Microsoft)
In-game report REQUIRED / Customer Support ticket OPTIONAL
OTHER HACKS
In-game report under Unsportsmanlike is MANDATORY
Using 3rd party software or other tools to gain any kind of unfair advantage that wasn’t intended by the game, except if they have been whitelisted by us. We are not banning for the use of communication apps.
In-game report REQUIRED / Customer Support ticket REQUIRED
Temporary bans
HARASSMENT: COMMUNICATIONS ABUSE
- Insults, intimidation, hateful speech, repeated harassment
- In-game report REQUIRED / Customer Support ticket OPTIONAL
GRIEFING: INTENTIONAL GAMEPLAY ABUSE
- Working with the opposite team to gain an advantage or grief teammates
- Targeting specific users repeatedly in order to ruin their game experience
- Holding the game hostage
- In-game report REQUIRED / Customer Support ticket OPTIONAL
EXPLOITS: ABUSING BUGS OR ERRORS IN DESIGN TO GAIN A COMPETITIVE ADVANTAGE
- Advertising exploits
- Exploit bugs, errors in design, or undocumented features to gain access to what otherwise would not be available or to obtain a competitive advantage
- In-game report REQUIRED / Customer Support ticket OPTIONAL
Specific exploits that we will ban for until they are resolved:
- Bloodweb Progress/Prestige Exploit
- 2+ Killer Exploits
UNSPORTSMANLIKE CONDUCT
- Botting
- Lag switching
- Disconnects (leaving the match before killed or sacrificed) - DO NOT REPORT
- For both Botting and Lag switching, in-game reports are REQUIRED / Customer Support ticket OPTIONAL
Crossplatform ban evasion
Players who have violated our rules multiple times leading to permanent bans could get their access revoked on any accounts they make if the player is seen committing bannable offenses after the very first permanent ban. The structure and severity of these bans are followed throughout any platform.
Abuse of support services
This includes making false support tickets and lying to support agents. Our agents are always here to help the community. However, those making false tickets just to get a step ahead of everyone else and take advantage hinders our ability to better help everyone. Penalties include suspension of your support services, up to a permanent ban of your in-game account.
