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Error 500 buying new rift

Gussan
Gussan Member Posts: 5
in Bug Reporting

Hi,

i just bought the new rift with my 1000 auric cells, but didnt get the rift and my 1000 cells are gone...


Can anyone check it and get back my 1000 auric cells? Please

Regards

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Comments

  • Thale20
    Thale20 Member Posts: 72

    I got the same problem i can't buy it bc of error 500 and after I opened the rift again my Auriccellcounter dropped from 1851 to 1525.

  • Gussan
    Gussan Member Posts: 5

    Yes, exacthly same problem. How can we contact behaviour contact?

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,000

    What platforms are you on please, we're looking into this right now?

  • aweqfak
    aweqfak Member Posts: 2

    Hello i got same problem , i m playing on pc steam .1 hour ago i had 1075 auric sells and i try to purchase rift pass i got error 500 and now i have only 500 auric sells and rift is still locked

  • Krizalid
    Krizalid Member Posts: 8

    Yup, I have the same error here on PC/Steam, can't buy the rift. I don't lose any auric cells tho.

  • Gussan
    Gussan Member Posts: 5

    IN PC

  • Mandy
    Mandy Administrator, Dev, Community Manager Posts: 23,000

    We have updated the message on the forum to reflect the current situation with this issue.