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Purchased Chapter Not Showing Up

I decided to purchase the full Chains Of Hate chapter. Despite the thanks for buying it, when in-game the killer and survivor are still locked and appear as “available” in the store.

It appears this way with both Zarina and Caleb.


This issue is on PS4, by the way.

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Acknowledged · Last Updated

Please open a ticket at https://support.deadbydaylight.com/hc/en-us

Comments

  • SendHelpAndFood
    SendHelpAndFood Member Posts: 2

    I did forget to mention; I did try restarting Dead By Daylight multiple times, with no success.

  • NICK714
    NICK714 Member Posts: 173

    It is a matter of Sony not of Bhvr, the transactions are handled by Sony xD

  • Luigifan64
    Luigifan64 Member Posts: 1,124

    Did you hard rest the PS4?