When reporting a bug, please follow the template provided, otherwise the report will be declined. The information requested is vital to allow us to correctly reproduce and then fix what you are reporting.
Visit the Kill Switch Master List for more information on this and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
We encourage you to be as honest as possible in letting us know how you feel about the game. The information and answers provided are anonymous, not shared with any third-party, and will not be used for purposes other than survey analysis.
Access the survey HERE!
De-synching Xbox Lobbies
PLEASE ADDRESS THIS! I do not know why you cannot post in tech support, but here we go. After almost EVERY GAME my friends and I get "de-synched". I know the developers play other games such as Call of Duty and that series has this same longstanding issue. Essentially, (this is the way we understand what is happening to be happening) if I have been playing for an hour prior to my friend getting on, I have an "older" version of the game. This is not hypothetical mind you, because in this scenario I join his lobby after I receive an invite and both character models are present in the game. Problem is, on my screen we are both readied up, but on his screen only he is. Following this through, he never gets into a game and I keep joining lobbies with 3 other individuals. This issue HAS NOT BEEN here that long and my theory is that it started after Deathslinger or right around that time. I have been playing for 2 1/2 years now and can confirm that this has been a recent, persistent issue over the last few months. Jesus, today alone over the span of 2 hours we have now had to reset our game after EVERY MATCH. I need tech support to fix this ridiculous issue, much love, please help, we love you.
If you need ANY additional info please let @TheNewWebhead (me) or @andrew6229 know!!!!!
Seriously I know you guys are busy and we absolutely respect you, but GOD this issues blows, you know??