We have temporarily disabled The Houndmaster (Bone Chill Event queue) and Baermar Uraz's Ugly Sweater Cosmetic (all queues) due to issues affecting gameplay.

Visit the Kill Switch Master List for more information on these and other current known issues: https://forums.bhvr.com/dead-by-daylight/kb/articles/299-kill-switch-master-list
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I guess this is because of the Xbox series update

I play Xbox one and I guess this problem is caused by the latest update for the Xbox series. Whenever I try and get on the game it says a patch is required to access the content.