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a moderator to help me? please

Kispe26
Kispe26 Member Posts: 1

Well, I'll tell you, lately I was abandoning the games due to problems with my internet and for which they have given me bans of up to 24, but I have no complaints about it, I read the rules and understand that it cannot be appealed in that sense, which It happens is that a few minutes ago (exact time 04:17 am Argentina time) the game was closed for me leaving a window that said "Dead By Daylight has crashed", I was correct in a game, when I returned to the game. I can't search for games for 48 hours. I mean, due to a bug in the game itself and not mine (in this case), am I temporarily banned? The truth is that I have tried to contact the support in some way but I have not succeeded, this is truly unfair, it can be said that if they had banned me for 48 hours for the Internet issue I would not complain but it was not that, I add one Image with what came out on the screen so that you can see the exact time.

Well thank you very much in advance, any information you need from me, player ID, email, etc, please let me know I have no problem if that solves this problem.

1
1 votes

Not a bug · Last Updated

DC penalties stack - as you've previously DC'd, this time when you had a genuine game crash the system increased your timeout penalty. The DC penalty is set to a small amount of time initially to allow for things like game crashes, however as you've continued to disconnect from the game, you now have this time penalty. Time penalties will decay, but there's no way to reverse this.

This discussion has been closed.