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All character progress lost

tourniquet
tourniquet Member Posts: 12
edited September 2022 in Bug Reporting

I started the game and got a message that it could not sync (or something like this). I pressed ok and the game started nonetheless. I saw a tutorial screen ,clicked it away and went to survivors. I saw that all my progress is lost. Every survivor is level 1, all skins gone etc. I then started the game anew since I thought it was a syncing issue but the result was the same. I started the game and my PC serveral times, but still all character progress is gone.


Post edited by Mandy on
1
1 votes

Answered · Last Updated

I'm afraid that we are unable to help you with this issue on the forums, please contact our Support Team who'd be happy to assist: https://support.deadbydaylight.com/hc/en-us/requests/new

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