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PC crashes at start or end of match, whole PC shuts down

shauny
shauny Member Posts: 25
edited November 2021 in Bug Reporting

Step 1 : I queue for a match

Step 2 : Sometimes as soon as the offerings are burnt, PC crashes (see below)

Step 3 : Other times, as soon as the match is over and I click "continue", PC crashes (see below)


This happens I'd say 8 out of 10 times. Either as soon as the offerings are burnt, or as soon as I click "Continue" after a match, my PC crashes

And this is not just an error message - my monitor turns off, fans go crazy, and I can still hear the audio from my headphones but the PC is basically kaput. I have to press the button on it to turn the PC off.

This has happened before in a previous update, but it seemed to get fixed, and now it's happened ever since the most recent update.

I've tried the following:

* Update graphics drivers

* Set graphics card settings to default settings

* Set graphics in game to lower settings

* Dust the PC

* Re-install the whole game on a different drive


I've seen other threads like this but they all get a response like "your PC is busted" but this ONLY happens in DbD and no other games, plus it started happening straight after the last update.

Please can you look into this seriously and provide a fix?


DeadByDaylight-backup-2021.11.11-09.48.50.log

Edit: forgot log and launched the game. This is my backup log from when it happened.

1
1 votes

Not a bug · Last Updated

I would suggest looking for assistance in the Tech Sub Forum as this does not sound like a bug.

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